Put simply, Emotional Intelligence (EI) is a set of skills which define how effectively you perceive, understand, reason with and manage your own - and others’- feelings. And one of the great benefits of EI is that everyone can actively enhance it within themselves with remarkable results.

It is about enhancing your EI and how it can dramatically improve decisions, behaviour, and performance at work - as our moods, feelings, and emotions influence us every day. And since feelings underpin relationships and other important issues like job satisfaction, engagement and team morale, enhancing EI can produce a big effect on the bottom line.